Shipping policy

We ship the majority of our orders by the next business day. Lithium batteries may take up to two business days to process to accommodate inspection and logging into our system.

Our shipping rates are based on the weight of all ordered products plus estimated weight of packaging. We make every effort to forecast an accurate shipping cost, but cannot be 100% certain in all cases. Please contact us at sales@higherwire.com with any questions prior to purchase.

Lithium batteries can only be shipped by ground shipping within the continental United States. We pack and label all shipments in accordance with Federal Regulation 49CFR173.185, as well as USPS Publication 52 Hazard Class 9 or UPS/Fedex guidelines. Unless otherwise stated, lithium batteries are not eligible for free shipping.

We try to pack all items in an order in a single box, however we may on occasion need to ship items separately. Special shipping does not apply to lithium ion batteries, and orders that include batteries may not qualify for free or expedited shipping. Contact us if you have any questions about shipping or returns.